Understanding different user roles

Understanding different user roles

There are different types of roles that can be assigned by the user to their team are as follows:

Customer Admin: 
• Role: Manages access to the admin portal. 
• Responsibilities: Grants and revokes access to different users based on their roles and responsibilities within the system. 
• Handles user registration and account management within the admin portal. 

Evaluator: 
• Role: Evaluates the uploaded answer files for the RPT & IBT Exam. 
• Responsibilities: Carefully assesses the answers provided by candidates, assigns appropriate marks, and provides feedback as needed. 
• Follows a standardized marking scheme to ensure fairness and consistency in evaluation. 

Exam Admin: 
• Role: Has comprehensive access to all system features, except candidate upload. 
• Responsibilities: Manages and oversees the entire RPT & IBT Exam system, including configuring settings, monitoring user activities, and generating reports. 
• Conducts system maintenance and ensures the smooth functioning of the RPT Exam platform. 
• Coordinates with other roles to plan and schedule exam sessions effectively. 

Moderator: 
• Role: Reviews and validates the marks given by Evaluators. 
• Responsibilities: Verifies the marking accuracy and consistency to ensure fairness and accuracy in the evaluation process.
• Acts as a mediator in case of disputes or disagreements regarding marks or evaluations. 

PaaS Report:
  1. Accesses PAAS (Proctoring as a Service) specific reports and analytics.
  2. Access to PAAS reports and analytics dashboards (often advanced/technical reports).
Proctor: 
• Role: Monitors candidates during the RPT Exam to maintain exam integrity. 
• Responsibilities: Observes candidates during the exam, prevents any malpractices or violations, and reports any suspicious activities.
• Attends training sessions to learn about exam procedures and protocols. 
• Reports any suspicious behavior or exam violations to the appropriate authorities. 

Proctor Dashboard: 
• Role: Provides a summarized view of RPT Exams through various metrics and counts. 
• Responsibilities: Offers a real-time overview of the exam progress, candidate statistics, and potential issues for better management.
• Provides real-time updates on the number of candidates present in each exam session. 
• Offers statistical analysis of exam performance to identify trends and patterns.

Question Author: 
• Role: Creates question papers for the RPT & IBT Exam. 
• Responsibilities: Designs relevant and appropriate exam questions following the exam guidelines and syllabus.
• Conducts research to ensure that questions are relevant and up-to-date. 
• Ensures that questions are appropriately categorized and tagged for easy retrieval.

Question Reviewer: 
• Role: Reviews and validates question papers before they are used in the RPT & IBT Exam. 
• Responsibilities: Ensures the accuracy, clarity, and relevance of questions, and confirms alignment with the exam's objectives.
• Collaborates with Question Author to resolve any queries or concerns regarding questions. 
• Checks for potential errors or ambiguities in the questions and suggests improvements.

Report Viewer: 
• Role: Creates and generates reports related to the RPT & IBT Exam. 
• Responsibilities: Compiles exam-related data and generates reports for analysis, decision-making, and compliance purposes.
• Customizes report templates to present data in a clear and insightful manner. 
• Generates exam analytics and trends to assist in decision-making and future planning.

Reviewer Level 1: 
• Role: Reviews question papers after they are created and before they are used in the exam. You are not allowed to assign other user along with this role.
• Responsibilities: Ensures that the initial set of questions meets quality standards and aligns with the exam objectives.
• Provides valuable feedback to Question Authors regarding the quality of questions. 
• Collaborates with Exam Admin to address any discrepancies in the question bank.

Super Proctor: 
• Role: Oversees and manages the assignment of Proctors for the RPT Exam. 
• Responsibilities: Coordinates Proctor assignments, schedules, and any necessary replacements to ensure smooth exam monitoring.
• Organizes training sessions for Proctors to improve monitoring skills. 
• Oversees the allocation of Proctors to exam sessions based on availability and expertise.




Thank You!


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