Support

Support

What to do when I can’t proceed in the exam check requirements?

If you face issues in proceeding in the exam check requirements, contact the tech support team on the support contact details received in the communication.

 

I have problems with my microphone and camera.

Click here for a guide on setting up your microphone and camera.

 

If I lose time from the exam session due to technical issues, can I have additional time to finish my exam?

Despite the technical issues that you might face, the exam time will resume right from the moment you were logged out. 


What happens when I can’t take my exam due to technical issues?

If for some technical reason you were unable your exam, it’s necessary to contact your test organizer for further update/action. 


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