I haven’t received my login credentials. What should I do?

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• My login attempts have been exhausted. What should I do?

  Kindly connect with the exam support team for assistance.

• My login attempts have been exhausted. What should I do?

  Kindly connect with the exam support team for assistance.

• I am getting an error that my username or password is incorrect. What should I do?

  Kindly enter your User ID and Password manually as provided in your registered email ID. Please ensure there are no spaces or gaps while entering the credentials.

• I got disconnected due to network or power loss. Can I resume the exam?

  Yes, you can log back in and continue. The system auto-saves your responses. If login attempts are used up, contact the support team.

• I see a message saying “The process is taking longer than expected. If the issue persists after two attempts, please contact helpdesk.” What should I do?

  If you see this message or your device isn’t compatible with the AI System Check, please follow these steps: Option 1: Enable Hardware Acceleration Close the exam and open Google Chrome. Go to Settings → System. Enable “Use hardware acceleration when ...