I’m getting an AI system compatibility error.

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• I am getting an error that my username or password is incorrect. What should I do?

  Kindly enter your User ID and Password manually as provided in your registered email ID. Please ensure there are no spaces or gaps while entering the credentials.

• I’m unable to resume the exam and it tells me to wait.

  Close all Chrome browser windows. Go to Settings > Privacy > Site Settings > Pop-ups and redirects and allow pop-ups for the exam site. Wait for 3–4 minutes, then try again.

• I’m unable to share my screen. What should I do?

  Refer to this article (supports Android, Mac, Windows): How do I share my screen? (Windows and iOS)

• I’m stuck at the loading screen or instructions page of the exam. What can I do?

  Clear your Chrome browser cache or try in incognito mode. Then log in again.

• I got disconnected due to network or power loss. Can I resume the exam?

  Yes, you can log back in and continue. The system auto-saves your responses. If login attempts are used up, contact the support team.