My camera screen is blank / I cannot capture a photo or upload my ID. What should I do?

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• I’m unable to share my screen. What should I do?

  Refer to this article (supports Android, Mac, Windows): How do I share my screen? (Windows and iOS)

• I’m stuck at the loading screen or instructions page of the exam. What can I do?

  Clear your Chrome browser cache or try in incognito mode. Then log in again.

• I am getting an error that my username or password is incorrect. What should I do?

  Kindly enter your User ID and Password manually as provided in your registered email ID. Please ensure there are no spaces or gaps while entering the credentials.

• What should I do if the exam URL is not working?

  Kindly copy and paste the exam URL into Google Chrome: https://exam.hostexam.net/. All relevant details are sent to your registered email ID.