I’m unable to share my screen. What should I do?

Windows: Make sure you have allowed Chrome to access Camera, Microphone, and Location. 

MacOS/iOS: Go to System Settings → Privacy & Security → Screen and System Audio Recording and enable screen sharing for Google Chrome. Enter your password if prompted.

After enabling permissions, refresh the exam page and try sharing again. When prompted, select Entire Screen and click Share.

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• I’m stuck at the loading screen or instructions page of the exam. What can I do?

  Clear your Chrome browser cache or open a new incognito window. Then log in again.

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• I am getting an error that my username or password is incorrect. What should I do?

  Kindly enter your User ID and Password manually as provided in your registered email ID. Please ensure there are no spaces or gaps while entering the credentials.

• How can I disable the ExamOnline Proctoring Extension in Chrome (for Moodle users)?

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