I’m stuck at the loading screen or instructions page of the exam. What can I do?
I’m stuck at the loading screen or instructions page of the exam. What can I do?
Clear your Chrome browser cache or try in
incognito mode
. Then log in again.
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I’m unable to share my screen. What should I do?
Refer to this article (supports Android, Mac, Windows): How do I share my screen? (Windows and iOS)
I’m unable to resume the exam and it tells me to wait.
Close all Chrome browser windows. Go to Settings > Privacy > Site Settings > Pop-ups and redirects and allow pop-ups for the exam site. Wait for 3–4 minutes, then try again.
I submitted my exam by mistake. What should I do?
Please contact the exam support team immediately for help.
What should I do if the exam URL is not working?
Kindly copy and paste the exam URL into Google Chrome: https://exam.hostexam.net/. All relevant details are sent to your registered email ID.
I entered the exam late. Am I still allowed to take it?
Please contact the exam support team to check if late entry is allowed.