Troubleshooting
How to know about your devices?
Our exam works on all the devices, except for some which are outdated. Using of Windows/MacOS and iOS/Android is allowed but this information is given from the client’s side which system(s) are they allowing for the exam.
How to troubleshoot microphone in windows?
General microphone troubleshooting Search for control panel and click on it. Left-Click on Hardware and Sound Left-Click on Sound Right-Click on Speakers/Headphones You can speak and check, if the bar going up & down
How to activate your webcam in windows?
Windows: Activate your webcam Select Start > Settings > Privacy > Camera. In Allow access to the camera on this device, select Change and make sure Camera access for this device is turned on. This setting lets any user on the device choose if they ...
Troubleshooting Webcam & Microphone
Google Chrome: Allow your camera and microphone 1. Select the "Setting" by clicking on the "Three dots" on your browser window 2. Click on "Privacy and Security" from the settings 3. Then go to "Site Settings" 4. Select the "Microphone" and "Camera" ...
Mac Camera & Microphone
Mac: Activate your webcam On your Mac, Choose Apple Menu > System Preferences, click Security & Privacy , then click Privacy. Select Camera. If you don't see Camera, upgrade to macOS Mojave or later. Select the tick box next to an app to allow it to ...
Popular Articles
How do I check if my webcam is working?
If your device is equipped with a camera light, this light will turn on when the camera is in use. If your system is not equipped with a camera light, you should get a notification to let you know when the camera is turned on or off. How to control ...
Which Browsers are Supported?
Understanding the supported browser versions on various devices is essential for ensuring a seamless experience for the test taker. This guide provides an overview of the supported browser versions for our exam application on laptops, mobiles, and ...
What should you avoid
Q: What are some common technical issues that I should avoid before taking an online exam? A: To ensure a smooth online exam experience, you should avoid any last-minute technical issues. This includes ensuring that your computer or device meets the ...
How do I share my screen? (Windows and iOS)
How to screen share with Google Chrome in Windows Step-1: Open the URL provided for Exam in Chrome Browser Input the User Name/Email Id and Password provided in your admit card/email for the exam. Proceed by clicking the 'Sign me in' button. Step-2: ...
Support
What to do when I can’t proceed in the exam check requirements? If you face issues in proceeding in the exam check requirements, contact the tech support team on the support contact details received in the communication. I have problems with my ...