How can I disable the ExamOnline Proctoring Extension in Chrome (for Moodle users)?
To disable the ExamOnline Proctoring Extension in Chrome, follow these steps:
Access Chrome Extensions:
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Option A: Click the Extensions icon (puzzle piece) on the right side of the Chrome toolbar, then select Manage extensions.
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Option B: Click the three-dot menu in the upper-right corner of Chrome, hover over Extensions, and click Manage extensions.
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Disable the Extension:
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In the Extensions tab, type “ExamOnline” in the search bar.
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Locate the ExamOnline Proctoring Extension and toggle the switch off to disable it.
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I’m stuck at the loading screen or instructions page of the exam. What can I do?
Clear your Chrome browser cache or try in incognito mode. Then log in again.What should I do if the exam URL is not working?
Kindly copy and paste the exam URL into Google Chrome: https://exam.hostexam.net/. All relevant details are sent to your registered email ID.I’m unable to resume the exam and it tells me to wait.
Close all Chrome browser windows. Go to Settings > Privacy > Site Settings > Pop-ups and redirects and allow pop-ups for the exam site. Wait for 3–4 minutes, then try again.My camera screen is blank / I cannot capture a photo or upload my ID. What should I do?
Sign out and sign in again. Clear your Chrome cache and cookies. Make sure your face is centred within the oval, use a plain background, and ensure camera access is allowed. For help, refer to this article: How do I give access to the camera on my ...